ATTENTION: We’ve changed how we do business, to safely serve your home. Please read more about our COVID-19 Response.

How our team is taking care of your safety

(604) 343-3664

Cancellation Policy

Burnaby Appliance Repairs is willing to provide fast and quality service to all our customers. Please note that once you have booked an appointment with us it means that we have reserved time in our technician`s schedule. But if your plans have changed please provide cancellation notice at least 24 hours prior to your appointment. In the case of same-day appointments, there is a minimum cancellation time of 4 hours before the appointment time. 

The customer is responsible to receive a cancellation notice, with confirmation for the time, and date of cancellation. When canceling beyond ordinary service hours, please leave a detailed message that includes your name, the address registered for the appointment, and the time of the appointment. Please be advised that if you do not observe these measures then the service call fee ($90+ HST) will be charged.